Thank you for visiting the Brighty People website, owned and provided by Brighty People, Newcastle.
We’re serious about your privacy and hope this policy explains everything you need to know in terms of how we collect, use, share and store your personal details.
All the details in this policy apply to any information that we collect from you, or is provided by you, on our website and other forms of communication such as email and telephone.
By accessing or using the website, you agree to the terms of this Privacy Policy, which is integrated into our general terms of use.
If you have any questions about how we use your data, please just get in touch.
We may collect information about the devices you use to visit our site and how you chose to visit us and what you did on our site. For example, we may track which pages you visited and whether you used Google to reach us.
We may collect information within what you send us or tell us when communicating with us. For example, we may collect your name and email address if you send them to us in a form on our site. We may collect any personal information stored in additional documents you may send us at this point.
We may collect information about any consents that you grant to us. For example, if you tell us that it is okay that we use cookies.
When we collect personal data about you, with your consent, we will use it in the following ways:
There must be a legal basis for us to process your data. These are the bases on which we collect and process personal data about you:
Consent
When we ask for your personal information, we will always explain why and how we will use it and ask for your consent. You can withdraw your consent at any time by unsubscribing from our updates or contacting us directly.
Legitimate Interests
We only use your personal data in order to improve our communication and online experience for you and other people using our services. We understand that this can be a grey area and, if we rely on using legitimate interests to collect and store your data, then we will tell you what that is.
We have no intentions to sell your data to any third parties. If this situation ever changed then we would ask your permission in a separate, explicit consent communication request.
Your personal data will be held for as long as is needed for the purposes for which it was collected. In the instance where you delete your account, then we will remove all traces of personal data associated with it, in line with your “right to delete”.
When required or requested to do so, we may share your data with the following types of organisations:
You have rights regarding how we collect, use and store your personal data. You may:
If you would like to know, delete or amend anything related to how we use your personal data, please just contact us. In the instance you are unhappy with you we have handled your personal information, you can also report this to the Information Commissioner’s Office.
Please note, we do have the right to ask for proof of ID and/or charge a reasonable fee if the effort to source your data is extensive. Our policy is to supply, amend or delete your requests related to your data within 21 days but we may extend this timescale if necessary.
We are serious about your data security and take appropriate steps to make sure your personal data is kept securely and accurately. This includes using compliant and reliable hosting services, secure protocols and encryption of data where required. Unless explicitly stated, all of our third party processors are resident within the EU.
Sometimes you may find links on our site to other websites, advertisers or partners. Please note that any of these links that you follow will then lead to websites with their own privacy policies, and we can not accept any responsibility for these. Please ensure you remain vigilant in checking the personal data you are submitting to any of these sites.
We use a few relevant and assessed third party data processors. Most of these collect and store data via cookies and full details are available in our cookie policy. We also use a platform called HubSpot, with which we send out our email communications to those who have shared their personal data with us. The HubSpot Privacy Policy can be viewed here.
Our privacy policy is reviewed on a regular basis so that we know it is up to date and compliant with any relevant data protection laws. Our Privacy Policy may be revised at any time and will be posted onto our website at the time.
CONTACTING US
If you have any questions or requests related to this Privacy Policy please send them to beccabrighty@brightypeople.com
Cookies are very small text files that are saved to your computer when you visit a website. On our website we use these cookies to see and understand what you’re doing on our site and how you arrived there and think about how we could make the experience better and more targeted. We use cookies to understand how you’re using our website and how we can provide you with the best experience for your needs. Some of the cookies that we use are supplied by third parties for platforms that help us analyse, understand and reach our customers better
We like to improve our website and the ways we help people reach it. Using cookies helps give us the information we need to be able to do this, such as which device you used to get there or which pages you were interested in. We might also use some cookies just to help the website work better for you, such as remembering your login details or language preferences.
We might also use something called web beacons or browser storage. These allow us to store some data across a number of times that you might use the site from the same device or tell us when you may have visited a particular piece of content such as an email or a newsletter.
The important thing to remember is that cookies aren’t necessarily bad for you or your computer. Cookies are simply a way of holding information about you that typically either help improve your use of a website or help feed into improvements for it and other communications in general.
Some of our cookies used within our site are provided by third parties or marketing partners. We use these because we want to be able to provide you with more tailored and seamless marketing and communications across all of the channels on which we interact with you (email, website and social platforms.)
These cookies enable us to do that better by allowing these partners to collect data on your interaction with our site and combine it with your interaction with content on other platforms such as LinkedIn and email. Understanding how you have interacted with our content across multiple platforms allows us to provide you with more relevant communications and advertising.
We might also use something called web beacons or browser storage. These allow us to store some data across a number of times that you might use the site from the same device or tell us when you may have visited a particular piece of content such as an email or a newsletter.
The cookies we use in this respect are:
Our website uses Google Analytics to track and collect data relating to your website visit such as the pages you visit, how long you spend on each page, how you arrived at the site and what you click on while you’re visiting the site.
“_ga
_gid
_gat
_utma
_utmb
_utmc
_utmli
_utmz
_utmv”
It is possible to opt out of Google Analytics cookies, follow this link here: Google Analytics Opt-out Browser Add-on.
You can also learn more about cookies from Google Analytics by reading this information from Optimise Smart and this information directly from Google:
https://policies.google.com/technologies/types
https://support.google.com/analytics/answer/7105316?hl=en&ref_topic=2919631
(Please note, these are third-party sites and we are not responsible for their content.)
“ads/ga-audiences”
Used by Google Ads to re-engage the visitors that are likely to convert to customers/queries, based on the visitor’s online behaviour across websites.
For more information on the privacy policy of Google Ads you can visit the Google advertising opt-out page
This cookie is from Twitter and helps us communicate better to our audiences between our website and the Twitter platform in terms of the content that we serve them.
For further information about the Twitter Conversion Tracker please see:
https://business.twitter.com/en/help/campaign-measurement-and-analytics/conversion-tracking-for-websites.html
“:_hstc”
The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
“hubspotuk”
This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
“_hssc”
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
“_hssrc”
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitorhas restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
You can read more about Hubspot and how they use and store data here https://legal.hubspot.com/privacy-policy (Please note, this is a third-party site and we are not responsible for their content.)
You can read more about LinkedIn and how they use and store data here Linkedin Privacy Policy / LinkedIn Insight Tag
(Please note, this is a third-party site and we are not responsible for their content.)
If you view something called “embedded content” on our site (e.g. when there is a Youtube video pasted in our page) then you might receive cookies from these sites – please make sure you check directly on the third party websites for more information about these cookies and how to direct them.
Of course, if you decide that cookies are just not for you, then you can disable them. You can do this in general across your browser, or you can pick and choose the sites that you want to allow to use cookies with you.
Here’s a list of how to disable cookies in different browsers.
If you want to know more about how to opt out of all cookies in your browsing experiences visit Network Advertising Initiative website or https://ico.org.uk/your-data-matters/online/cookies/ or https://www.allaboutcookies.org/
(Please note, these are third-party sites and we are not responsible for their content.)
If you have any questions which are not addressed in this policy, we are more than happy to discuss any questions you have relating to website cookies.